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SOTI XSight

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SOTI XSight serves as a valuable asset for companies looking to optimize their mobile workforce management. By addressing various challenges and offering practical solutions, XSight not only enhances productivity but also saves cost, ultimately contributing to the overall success of the organization.

SOTI XSight, diagnostic intelligence to minimize downtime and maximize your ROI

Introduction

In today’s digital age, the efficiency and security of a company’s mobile workforce are essential components of successful operations. SOTI XSight, a comprehensive mobile device management solution, addresses various challenges faced by organizations, offering tangible benefits that enhance productivity and save costs. Here are six examples.

SOTI XSight is Part of the SOTI ONE Platform:

Compatibility:

SOTI XSight integrates with SOTI MobiControl and is made for any OS and any device form factor:

Better Support Software for Faster Resolutions. Better Data Insights for Smarter Decisions.

Request a demo of SOTI XSight with an expert from Data Capture Solutions! Please kindly fill out & submit the form at the bottom of this page.


1. Battery Status:

Challenge

It’s common for batteries to fail before completing a full shift, leading to premature device replacements due to difficulties in identifying bad batteries.

How SOTI XSight Can Help

XSight enables businesses to identify batteries in need of replacement, pinpoint apps draining batteries excessively, and discover underlying circumstances causing battery drain.

Benefit

  • Reduce Downtime
    By reducing downtime and avoiding unnecessary device replacements, XSight can save companies thousands of dollars while ensuring uninterrupted workflow.

2. Last Location:

Challenge

Lost or stolen devices not only contribute to increased costs but also pose significant security risks to businesses.

How SOTI XSight Can Help

XSight provides a single geographic map view of all devices, allowing users to track their last known locations and the networks they were connected to.

Benefit

  • Improved Security
    By leveraging XSight’s capabilities, businesses can reduce instances of lost or stolen devices by over 80%, thereby minimizing replacement costs and enhancing overall security.

3. Signal Strength:

Challenge

Poor cellular coverage and “dead” zones can result in mobile worker downtime and app connectivity issues.

How SOTI XSight Can Help

XSight offers a cellular signal strength heat map, allowing users to identify areas of poor coverage at a glance. Additionally, users can filter heat maps by cellular carrier to determine the best coverage for their workforce.

Benefit

  • Connection Visibility
    XSight empowers businesses to pinpoint the cause of app connectivity issues and negotiate better contracts with carriers based on coverage quality, ultimately improving overall productivity.

Side Note

Poor connectivity costs 71 hours of productivity per employee per year. Use heat maps and other tools to identify connectivity issues and be alerted when problems occur in real-time.


4. Device Spotlight:

Challenge

Businesses often lack sufficient information to identify the root cause of device and app performance issues.

How SOTI XSight Can Help

XSight provides detailed metrics related to battery health, app and data usage, signal strength, and device location, enabling users to identify the underlying causes of performance issues.

Benefit

  • Uninterrupted Workflow
    By reducing downtime and improving device performance, XSight helps businesses address performance issues efficiently, ensuring uninterrupted workflow.

Some Perspective

85% of workers never report device issue to their IT department. Leverage advanced analytics to gain visibility into issues and ensure they are documented with consistency and accuracy.


5. App Spotlight:

Challenge

Identifying the root cause of app issues can be challenging due to insufficient information.

How SOTI XSight Can Help

XSight offers a detailed dashboard that allows users to understand app performance, usage frequency, and their impact on battery life and network usage.

Benefit

  • Monitor App Behavior
    XSight enables businesses to reduce downtime and improve device performance by gaining insights into app behavior and efficiently addressing issues as they arise.

App Dashboards

View metrics on app usage over the course of a defined shift and resourcing (which apps use the most data, cause battery drains or consume storage). Know which apps are essential and which can be removed. Justify your app strategy with irrefutable data.


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