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  What do Your Customers Think About the Deliveries They Receive From You? Delighted, Unpredictable or Reliably Later than Promised?  

 

SITUATION

Are you hungry for efficiency, cost savings and a way to grow into the exploding eCommerce opportunity? If you want to take control of your customers’ delivery experience and cut cost; if you see an opportunity to use crowdsourcing as a delivery option; if your business wants to move intelligently into an Omnichannel logistics model, then you will find the solution to what you are searching for below.

WHAT IS FAREYE?

Honeywell has partnered with FarEye to deliver a robust SaaS  package delivery management platform that maximizes delivery  efficiency while providing a customer-friendly experience. We all  know what it’s like to be on the receiving end of a bad delivery  experience, including your customers. Challenges like delivery  delays, lack of flexible delivery times, inaccurate addresses and first attempt failures negatively impact the customer experience and  profitability of your business. FarEye was built to put you back in  the command tower of your deliveries, giving you complete  visibility of the entire shipment process all the way to your  customer’s smiling face.

  

 

SAAS PLATFORM TRUSTED BY OVER 150 ENTERPRISES

More than 150 enterprises across multiple geographies and verticals run their logistics operations using FarEye’s SaaS-based and highly scalable web and mobile platform. As businesses find themselves at a crossroads, trying to improve their margins and enhance their customer experience, FarEye’s platform helps them achieve new levels of efficiencies.

FarEye has been mentioned by Gartner 17 times, including its most recent report win in June 2020 - Market Guide for Vehicle Routing and Scheduling. “About last-mile capabilities,” Gartner wrote, “FarEye delivery includes dynamic slot booking capabilities which can be integrated into customers’ portals to allow end customers to choose their delivery preferences in terms of delivery time or delivery cost.”

THE BUILDING BLOCKS OF A FAREYE-EMPOWERED DELIVERY PLATFORM

Honeywell’s partnership with FarEye provides a single delivery management solution powered by Honeywell mobile computers and a predictive logistics SaaS platform. We empower businesses to manage, track, and monitor their delivery operations anytime, anywhere, with real-time visibility across the supply chain to optimize the movement of goods from first mile to last mile, improve operations performance in real-time, and deliver a delightful customer experience.

  

REAL-TIME VISIBILITY
Enables data-driven predictive decisions and provides superior customer service for successful first-time deliveries

  

REAL-TIME DYNAMIC ROUTING
Optimizes routes throughout the day by leveraging real-time need. Improves fleet utilization and reduces miles per driver

DRIVER ORCHESTRATION
Leverages a wider delivery ecosystem to increase coverage, drive efficiency and fulfill variable demand

  

INTELLIGENT CARRIER SELECTION
Creates informed decisions to accomplish deliveries and make the best use of carrier options

REAL-TIME CUSTOMER SCHEDULING Makes deliveries at the customer’s convenience and orchestrates them based on capacity

  

PREDICTIVE MANAGEMENT
Enables proactive cost controls and service enhancements. Notifications trigger actions to ensure SLAs are met

 

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